Terms of service
TERMS OF SERVICE
Last updated: Sunday, 21 June 2026 (21/06/2026)
OVERVIEW
Welcome to Tane Fishing. The terms “we”, “us” and “our” refer to Fresh FishNZ Limited, trading as Tane Fishing.
Fresh FishNZ Limited operates this website and online store, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (“Terms”) explain your rights and responsibilities when you access or use our website, browse our store, or purchase products from us.
Please read these Terms carefully. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree with these Terms, you must not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are legally able to enter into an agreement under New Zealand law.
To use certain features of our Services, you may need to provide information including your name, email address, billing details, payment information, and shipping address.
You agree that all information provided is accurate, complete, and current.
You are responsible for maintaining the security of your account details and for all activity that occurs under your account.
You must not transfer, sell, or allow another person to use your account without our permission.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, and information are accurate.
However, colours, appearance, and product details may vary depending on your device, screen settings, and other factors.
We do not guarantee that products will appear exactly as displayed online.
We reserve the right to update product information, change prices, limit quantities, or discontinue products at any time without notice.
SECTION 3 - ORDERS
When you place an order through our website, you are making an offer to purchase products from Fresh FishNZ Limited, trading as Tane Fishing.
We reserve the right to accept or decline orders at our discretion.
Your order is only accepted once we confirm acceptance and payment has been successfully received.
We may contact you using the information provided during checkout if there are issues with your order.
Please check your order carefully before submitting it. Once an order has been processed, we may not be able to cancel or change it.
Returns and refunds are managed according to our Refund Policy [LINK].
Unless otherwise agreed, products purchased from us are for personal use and not resale.
SECTION 4 - PRICES AND PAYMENT
All prices are shown in New Zealand dollars (NZD) unless stated otherwise.
Prices may change at any time without notice.
The price charged will be the price shown at checkout when your order is placed.
GST will be included or displayed where required under New Zealand law.
You agree to provide accurate payment and billing information.
You authorise us and our payment providers to process payment for your order, including applicable shipping costs and charges.
SECTION 5 - SHIPPING AND DELIVERY
We will make reasonable efforts to process and deliver orders within estimated timeframes.
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by courier companies, suppliers, weather events, customs, or circumstances outside our reasonable control.
Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website, including logos, branding, text, images, graphics, designs, product information, and other materials, belongs to or is licensed by Fresh FishNZ Limited, trading as Tane Fishing.
This content is protected under New Zealand intellectual property laws.
You may access and use our website for personal, non-commercial purposes only.
You must not copy, reproduce, modify, distribute, sell, or use our content without our written permission.
SECTION 7 - THIRD-PARTY SERVICES AND TOOLS
Our Services may include access to third-party services, apps, payment providers, or tools.
These services are operated by third parties and may have their own terms and privacy policies.
We do not control or guarantee third-party services and are not responsible for issues arising from your use of them.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, availability, or privacy practices of third-party websites.
You access third-party websites at your own risk and should review their terms before using them.
SECTION 9 - SHOPIFY RELATIONSHIP
Fresh FishNZ Limited, trading as Tane Fishing, uses Shopify to provide our online store platform.
However, all purchases made through our store are transactions directly between you and Fresh FishNZ Limited, trading as Tane Fishing.
Shopify is not responsible for products purchased, orders placed, or disputes between customers and our business.
SECTION 10 - PRIVACY
Your personal information is handled in accordance with our Privacy Policy [LINK].
We comply with the New Zealand Privacy Act 2020.
We may share information with Shopify, payment providers, delivery providers, and other service providers where necessary to operate our business and complete your order.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, ideas, or other feedback, you allow us to use that feedback to operate, improve, and promote our Services.
You confirm that your feedback:
- Does not breach any law
- Does not infringe another person’s rights
- Is accurate and not misleading
We may remove feedback that we believe is unlawful, inappropriate, or harmful.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally information on our website may contain errors, inaccuracies, or omissions relating to products, pricing, promotions, availability, or shipping information.
We reserve the right to correct errors, update information, or cancel orders where information is incorrect.
SECTION 13 - PROHIBITED USES
You must not use our Services:
- For unlawful purposes
- To harm or interfere with our website
- To upload viruses or harmful code
- To access systems without permission
- To collect personal information without consent
- To impersonate another person
- To misuse our content or intellectual property
We may suspend or terminate access if these Terms are breached.
SECTION 14 - AUTOMATED ACCESS
You must not use automated systems, bots, scraping tools, or similar technology to access, copy, or interfere with our Services without permission.
We may restrict or block automated access where necessary to protect our website and users.
SECTION 15 - TERMINATION
We may suspend or terminate your access to our Services where we believe you have breached these Terms or where necessary to protect our business, customers, or systems.
Any obligations that should continue after termination will remain in effect.
SECTION 16 - DISCLAIMER OF WARRANTIES
We provide our Services on an “as available” basis.
We do not guarantee that our website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes or limits any rights you may have under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or any other applicable New Zealand law.
SECTION 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Fresh FishNZ Limited, trading as Tane Fishing, is not responsible for indirect, incidental, or consequential losses arising from your use of our Services.
Nothing in these Terms excludes liability where it cannot legally be excluded under New Zealand law.
SECTION 18 - INDEMNIFICATION
You agree to compensate and protect Fresh FishNZ Limited, trading as Tane Fishing, from claims, losses, or damages arising from your breach of these Terms or misuse of our Services.
SECTION 19 - SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.
SECTION 20 - ENTIRE AGREEMENT
These Terms, together with our policies, form the complete agreement between you and Fresh FishNZ Limited, trading as Tane Fishing, regarding your use of our Services.
SECTION 21 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written approval.
We may transfer our rights or obligations where necessary.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws of New Zealand.
Any disputes relating to these Terms will be handled through the courts of New Zealand.
SECTION 23 - CHANGES TO TERMS
We may update these Terms from time to time by publishing changes on our website.
Your continued use of our Services after changes are published means you accept the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms can be sent to:
Fresh FishNZ Limited, trading as Tane Fishing
info@tanefishing.co.nz, or freshfishnz@gmail.com
33 Alamar Crescent, Mangawhai Heads, Mangawhai, NTL 0505
+64 22 190 7620 (Tane)
| NZBN: | 9429053487872 |